pjkok's Privacy Policy — Your Data Is Our Responsibility

pjkok operates a safe and reliable online entertainment platform for users in Bangladesh. We believe you should have full control over your personal information. This privacy policy ("Policy") tells you what kind of information pjkok collects, why it collects it, how it uses it, and what your rights are.

This Policy applies to the pjkok website, mobile version, and all related services. By registering on or continuing to use our platform, you will be considered to have given your consent to the terms of this Policy. If you have any questions, please contact us directly.

pjkok collects only the information needed to provide you with the best service. The information we may collect is listed below by category.

2.1 Information You Provide Directly

Information you provide yourself when creating an account or using our services:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form — never readable in plain text)
• Payment method details (bKash, Nagad, Rocket, or Upay number)
• Documents required for identity verification
• Your messages or complaints when contacting customer support

2.2 Automatically Collected Information

Information that is technically collected when you use our platform:

• IP address and device type
• Browser and operating system information
• Page view history and click data
• Session duration and login time
• Information collected through cookies and similar technologies

2.3 Transaction Information

Information related to your deposit, withdrawal, and gaming history, which is essential for financial management and security.

pjkok uses your information only for the purposes listed below. We never use your information without your consent or for reasons other than those stated below.

• Account Management: Creating, verifying, and keeping your account secure.
• Service Delivery: Keeping gaming, betting, deposit, and withdrawal services running without interruption.
• Identity Verification: Confirming user identity to prevent fraud and ensure platform security.
• Customer Support: Providing quick and effective resolution of your questions, complaints, or issues.
• Personalized Experience: Improving services according to your preferences and habits.
• Security Monitoring: Detecting and preventing suspicious activity.
• Legal Compliance: Adhering to applicable regulations and regulatory guidance.
• Responsible Gaming: Identifying problematic gaming patterns and providing necessary support.

pjkok never sells, rents, or transfers your personal information to third parties for marketing purposes. However, information may be shared in the limited cases listed below:

4.1 Service Provider Partners

Technology providers, payment processors (such as those verifying transactions via bKash, Nagad, Rocket, or Upay), and security service providers that assist in running our operations may only receive the information necessary to carry out their responsibilities. We have strict confidentiality agreements with these partners.

4.2 Legal Obligations

We may be required to provide information in response to a court order, a lawful request from an investigating authority, or a demand under applicable law. In such cases, we will attempt to notify you in advance where legally possible.

4.3 Business Changes

In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new operating entity. In that case, the new entity will be bound to comply with the terms of this Policy.

Protecting your data is our highest priority. pjkok has implemented industry-standard technical and administrative measures to safeguard your information.

5.1 Technical Security Measures

• Data transfers secured through SSL (Secure Socket Layer) encryption
• Passwords stored using one-way hashing
• Regular security audits and vulnerability assessments are conducted
• Two-Factor Authentication is available
• 24/7 automated monitoring active for suspicious activity

5.2 Data Retention Period

We retain your information only for as long as necessary to provide services or fulfill legal obligations. Even after an account is closed, certain information may be required to be kept for a specified period for legal reasons. Unnecessary information is securely deleted.

The pjkok website uses cookies and similar technologies to operate smoothly. Cookies are small text files stored in your browser.

6.1 Types and Purpose of Cookies

• Essential Cookies: Necessary for maintaining login sessions and ensuring security.
• Functional Cookies: Help remember your language preferences and other settings.
• Analytical Cookies: Used to collect platform usage statistics in order to improve services.

You can disable cookies through your browser settings, though doing so may limit the functionality of some services.

Every user of pjkok has the following rights over their own information. We are committed to fully supporting you in exercising these rights.

7.1 Right to Access Information

You may request at any time to know what information we hold about you. Upon request, we will provide you with a copy of that information.

7.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you can have it corrected. Contact our customer support to request a correction.

7.3 Right to Delete Information

In certain circumstances you may request that your information be deleted. However, we may be required to retain certain information for a specified period due to legal obligations or financial security reasons.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of processing. After an objection is raised, we will take appropriate action.

pjkok's services are intended only for those aged 21 and above. We do not intentionally collect personal information from any minor. An age verification process is conducted at the time of account registration.

If we become aware that a minor's information has entered our system, that information will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child has registered on our platform, please contact us.

Your financial information is highly sensitive to us and we take particular care to protect it. All transaction-related information processed through bKash, Nagad, Rocket, and Upay is handled over encrypted channels.

We never store your full payment PIN or password. The companies managing the payment gateways handle your information according to their own privacy policies.

• Minimum deposit amount ৳200 (per method)
• Minimum withdrawal amount ৳1,000
• Standard withdrawal processing time 15 minutes to 2 hours
• All transactions secured through SSL encryption

pjkok may review and update this privacy policy from time to time. Changes to the policy may occur due to service improvements, the addition of new technology, or legal changes.

For significant changes, we will notify you in advance by email or through a notice on the platform. Continuing to use the platform after changes have been made will be taken to mean you have agreed to the new policy.

For your convenience, the most recently effective policy will always be available on this page.

Our servers and technical infrastructure may be located in various regions. Your information may be stored or processed on servers in countries outside Bangladesh. Even in such cases, we ensure that your data protection follows the standards described in this Policy.

For international transfers, we maintain appropriate agreements with all relevant parties to ensure the protection of your information.

If you have any questions, concerns, or complaints about this privacy policy or how your information is handled, please contact us. Our team will consider your matter seriously and respond promptly.

We review every complaint seriously and improve our practices where needed. Your feedback helps us make our service better.