pjkok Terms & Conditions
Please read the following terms carefully before using this platform. This document forms the basis of the agreement between you and pjkok.
General Introduction & Applicability
pjkok operates an online casino and betting platform for users in Bangladesh. These terms and conditions ("Terms") apply to the pjkok website, mobile browser version, and all related services.
By registering on this platform or using any of its services, you confirm that you have fully read, understood, and accepted these Terms. If you disagree with any part of these Terms, please refrain from using the service.
These Terms shall be interpreted in accordance with the applicable laws of the People's Republic of Bangladesh. If any part of these Terms is found to be invalid or unenforceable, the remaining parts shall continue in full force and effect.
Account Eligibility & Registration
2.1 Age Requirement
You must be at least 21 years old to open an account and use any service on pjkok. This platform is intended for users aged 21 and above only. Opening or using an account on behalf of a minor is strictly prohibited.
2.2 Single Account Policy
Each user may create only one account. If multiple accounts belonging to the same person are detected, all of them will be closed and any unpaid bonuses will be cancelled.
2.3 Accurate Information
You must provide truthful, accurate, and complete information at the time of registration. pjkok reserves the right to close an account and withhold withdrawals if false or misleading information is provided.
2.4 Identity Verification (KYC)
To ensure the security of the service, pjkok may request a national ID, passport, or other documents for identity verification at any time. Withdrawals may be delayed if the required verification is not completed.
Deposit & Withdrawal Policy
3.1 Accepted Payment Methods
pjkok only accepts transactions through the following Mobile Financial Services (MFS) methods:
- bKash — bKash personal or merchant account
- Nagad — Nagad personal account
- Rocket — Dutch-Bangla Bank mobile wallet
- Upay — Upay digital wallet
3.2 Minimum Deposit & Withdrawal
The minimum deposit amount across all payment methods is ৳200. The minimum withdrawal amount is ৳1,000.
3.3 Withdrawal Processing Time
After all required verifications are complete, withdrawals are generally processed within 15 minutes to 2 hours. In exceptional cases such as high traffic or the need for additional verification, processing times may vary.
3.4 Withdrawal Conditions
The account requesting a withdrawal and the registered payment account must belong to the same person. Transferring funds to a third-party account is not permitted.
Bonus & Promotion Terms
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to ৳20,000. For example, a deposit of ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000.
4.2 Wagering Requirement
The wagering requirement for the welcome bonus is 15 times the bonus amount. For example, if you receive a ৳1,000 bonus, you must place a total of ৳15,000 in bets before withdrawing. Wagering is calculated based on the bonus amount only, not the combined total of deposit and bonus.
4.3 Reasons for Bonus Cancellation
- Creating multiple accounts
- Bonus abuse or fraudulent activity
- Violation of platform rules
- Registration with incorrect or false information
4.4 Promotional Offer Validity
Each promotion or bonus has a specific validity period stated in the relevant promotion details. Unused bonuses will be automatically cancelled after the expiry date.
Fair Play & Security
5.1 System Security
pjkok uses SSL (Secure Socket Layer) encryption technology to protect all user data and financial transactions. Your personal and payment information is always transmitted through encrypted channels.
5.2 Fair Play Guarantee
All games and betting markets are operated fairly and transparently. pjkok does not predetermine any outcomes and does not give any player special advantages.
5.3 Prohibited Activities
The following activities are strictly prohibited:
- Betting using any kind of bot, automated software, or artificial intelligence
- Abusing bonuses through multiple accounts
- Money laundering or transactions involving illegal funds
- Impersonating another user or gaining unauthorized access to their account
- Exploiting technical errors on the platform dishonestly
5.4 Account Security
It is your responsibility to keep your account password confidential. You should not share your login details with anyone else. If you suspect unauthorized access, contact us immediately at [email protected].
VIP Program & Cashback Policy
6.1 VIP Tiers
pjkok offers three VIP tiers — Bronze, Silver, and Gold. Each tier includes a weekly cashback benefit:
- Bronze: up to 0.3% weekly cashback
- Silver: up to 0.7% weekly cashback
- Gold: up to 1.0% weekly cashback
6.2 Tier Changes
You may be upgraded to a higher VIP tier based on your gaming activity and engagement with the platform. pjkok's decision on tier assignment or changes is final.
6.3 Cashback Conditions
Your account must be active and verified to receive cashback. Cashback is credited directly to your account balance and carries no separate wagering requirement, unless stated otherwise in a specific promotion.
Responsible Gaming Policy
pjkok places the highest importance on responsible gambling. We believe entertainment should be enjoyable, and should never lead to addiction or financial hardship.
- Only bet money within your means.
- Play for entertainment, not to chase losses.
- Set limits on your time and spending and stick to them.
- If you are experiencing problems with gambling, please read our Responsible Gaming page.
pjkok offers self-exclusion, deposit limits, and cooling-off periods when needed. Visit our Responsible Gaming page for more details.
Personal Data & Privacy
Full details on how your personal data is collected, used, and protected can be found in our Privacy Policy. The Privacy Policy forms an integral part of these Terms.
pjkok will never sell your data to third parties in accordance with applicable law. However, it may be required to disclose information under a government order or legal process.
Intellectual Property Rights
All content on the pjkok platform — including logos, graphics, text, software, and design — is the intellectual property of pjkok or its licensors. Copying, distributing, or modifying any part of this content without written permission is prohibited.
You are granted a limited licence to use the platform for personal, non-commercial purposes. This licence is non-transferable and may be revoked at any time.
Limitation of Liability
pjkok makes every effort to ensure uninterrupted service, but provides no guarantee regarding the following:
- Service interruptions caused by technical errors or server outages
- Session disconnections caused by internet connectivity issues
- Delays in services provided by third-party payment providers
pjkok is not directly liable for any financial loss arising from use of this service, unless such loss is caused by our negligence or intentional misconduct.
Account Closure & Termination
11.1 Closure at User's Request
You may request account closure at any time by emailing [email protected]. Any eligible balance should be withdrawn before closure.
11.2 pjkok's Rights
pjkok may close or suspend any account without prior notice in the following circumstances:
- Serious violation of these Terms
- Suspected fraudulent or illegal activity
- Registration under a false identity
- Systematic abuse of bonuses
11.3 Balance After Closure
If an account is closed due to a rule violation, pjkok reserves the right to forfeit cancelled bonuses and any winnings derived from those bonuses. The return of any legitimate deposit amount will be reviewed on a case-by-case basis.
Dispute Resolution & Contact
For any dispute or complaint with pjkok, please contact our customer support first. We are committed to resolving issues through dialogue.
Customer Support: available 24/7 via live chat and email — in both Bengali and English. Email: [email protected]
If a resolution cannot be reached through the support team, both parties will attempt to resolve the dispute through mutually agreed mediation.
Changes to Terms & Notices
pjkok reserves the right to partially or fully amend these Terms at any time. For significant changes, a notice will be published on the platform and/or sent to the registered email address.
Continued use of the platform after updated Terms are published will be considered acceptance of the new Terms. We recommend reviewing this page periodically.
Have more questions? We're ready to help
Our support team is available 24/7 via live chat and email — in both Bengali and English.
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