For players aged 21+

pjkok Responsible Gaming — Keep Yourself Protected

Enjoy entertainment within your limits. pjkok is always committed to helping you build safe and healthy gaming habits.

This platform is for players aged 21 and above only. Accounts for minors are not permitted.

Why Is Responsible Gaming Important?

Online gaming and betting are a popular form of entertainment. However, going beyond your limits can cause stress, financial difficulties, and family problems. pjkok always wants you to play and have fun — and to make sure that fun never becomes a burden.

Responsible gaming is not just about setting limits. It means treating gaming as entertainment, not placing more bets in the hope of winning back lost money, and being able to take a break when you need one. pjkok is committed to supporting you every step of the way.

Our platform has several protective tools — deposit limits, a time-out feature, and a self-exclusion option — to help you stay in control of your play. Our 24/7 support team is always here for you.

pjkok Protection Tools

Deposit Limit

Set a limit on how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour wait.

Time-Out Feature

If you feel you need a short break, temporarily close your account for anywhere from 24 hours to 30 days. During this time no bets or deposits are possible.

Self-Exclusion

If you need a longer break, choose self-exclusion. Once activated, your account remains closed for the selected period and cannot be reopened during that time.

Gaming History Review

View your betting history, wins and losses, and total spending. This is the best way to understand your own patterns — and awareness is the first step to protection.

Reality Check Reminder

After a set amount of time you will be reminded how long you have been playing. These alerts help keep you aware of your current situation.

Account Security

Keep your account secure with a strong password, login notifications, and SSL encryption. Your personal and financial information is always safe.

Recognise the Warning Signs

If you notice any of the following signs in yourself, take a break and contact support:

  • Repeatedly playing to win back lost money and placing larger bets.
  • Neglecting family, friends, or work because of gaming.
  • Spending money set aside for bills or everyday expenses on gaming.
  • Hiding the amount you play or the time you spend from family and friends.
  • Feeling restless, irritable, or anxious when not playing.
  • Playing with borrowed money or money taken from others.
  • Repeatedly trying to stop but being unable to control yourself.

How to Use the Tools

Go to Account Settings

After logging in, go to your account profile and look for the "Safe Play" or "Responsible Gaming" option.

Set Your Limits

Set daily, weekly, or monthly deposit limits and session time limits. Reducing an amount takes effect immediately.

Activate a Break

If needed, choose a time-out or self-exclusion. This immediately closes your account temporarily or for a longer period.

Contact Support

If you have any problems or questions, speak with our support team at any time via 24/7 live chat or email.

10 Tips for Healthy Gaming Habits

Set a budget: Before each gaming session, decide on a fixed amount you are willing to lose. Never go beyond it.

Stick to a time limit: Decide in advance how long you will play, and stop when that time is up — whether you are winning or losing.

Treat it as entertainment: Gaming is not a way to earn money; it is entertainment. Think of every bet as a leisure expense, like a movie ticket.

Control your emotions: Never sit down to play when you are angry, depressed, or under stress. Make decisions with a clear head.

Never play with borrowed money: Only play with your own surplus funds. Never use household expenses or borrowed money for betting.

Take regular breaks: Take at least a 10–15 minute break every hour. Get up, drink some water, take a short walk.

Do not chase losses: Placing larger bets to recover losses is very dangerous. It is the biggest warning sign of problem gaming.

Talk to your family: Be open with your family about gaming. Playing in secret damages relationships.

Keep other hobbies: Make time for family, friends, and other interests, not just gaming. A balanced life is the key to happiness.

Do not hesitate to ask for help: If you are struggling to stay in control, contact pjkok support. Asking for help is not a weakness — it is the smart thing to do.

Enjoy in a Controlled Way

Have a safe and responsible gaming experience at pjkok. Our games, protection tools, and support team are always ready for you.

Get Support and Assistance

If you or someone close to you is experiencing problems with gaming, do not delay in seeking help.

24/7 Live Chat

Talk to us at any time via pjkok's live chat. We are ready to help with gaming problems and any other questions in both Bengali and English.

Email Support

If you need a more detailed discussion, email us at [email protected] — we will respond as quickly as possible.

Confidentiality Assured

Everything you share will remain completely confidential. pjkok is committed to protecting your information — see our Privacy Policy for details.

Common Questions About Responsible Gaming

Log in to your pjkok account, then go to Account Settings and select the "Responsible Gaming" or "Safe Play" option. There you can set daily, weekly, or monthly deposit limits separately. Reducing a limit takes effect immediately; however, increasing it requires a 24-hour cooldown period.

Yes. Your account balance remains completely safe even after self-exclusion is activated. You can make a withdrawal once the exclusion period ends or by contacting customer support. For more details, reach out to [email protected].

A time-out is a temporary break — typically from 24 hours up to 30 days. Once this period ends, the account is reactivated automatically. Self-exclusion is longer-term — you can choose a period of several months or even permanently. During the exclusion period, the account cannot be reopened.

No. pjkok strictly enforces a 21+ age limit. Age is verified at the time of account creation, and accounts belonging to minors are closed immediately. Parents and guardians are advised to monitor underage members of the household in their use of devices.

Contact pjkok's 24/7 live chat or email [email protected]. Our support team provides assistance in both Bengali and English. Your information will remain completely confidential.

Yes. In addition to deposit limits, pjkok also lets you set a maximum amount you can lose per day, per week, or per month. Once this limit is reached, your session ends automatically.